Got questions? Find the answers!
Here you’ll find answers to the most frequently asked questions about orders, quotes, and lead times.
How to place an order?
It is very easy! Contact your representative or send an e-mail to: info@printxl.pl, and we will contact you as soon as possible. Our specialists will quickly and easily guide you through the entire order process.
What is the price and delivery time?
To meet the expectations of our customers, we treat each order individually, adjusting the price to a specific case. We execute orders quickly and efficiently, within the deadlines set by the customer, up to 48 hours!
What are the payment terms?
Our minimum payment period is 14 days, but to meet the needs of our customers, when implementing larger orders, we offer more favorable, personalized conditions (up to 30 days to pay the invoice).
What are the delivery options?
At your disposal we offer a wide range of courier services that deliver within 1-3 days or private transport, dedicated to customers combining a larger number of orders or carrying out large campaigns. Your representative will definitely help you choose the right option, combining both convenience of delivery and favorable financial conditions.
What printing technologies do we use?
We print in the latest technologies – UV, Latex, Solvent and Sublimation, using a wide range of materials. More information is available in the Technologies tab.
How to properly prepare a file for printing?
Detailed instructions can be found in the Specifications tab and on the page of each product and finish we offer.
What are the conditions for accepting a complaint?
In order to meet the needs of our clients, complaints and possible disputes, we consider on an ongoing basis. Detailed information can be found in the Terms of Cooperation, where the entire application procedure and complaint handling process have been precisely described.